If you recently purchased a used iPhone or received a device that is stuck on the Hello screen, you are likely dealing with an iCloud Activation Lock. This security feature, known as Locked to Owner, prevents unauthorized access to the device and occurs when an iPhone has not been properly signed out of the previous user’s Apple ID. In this video, we walk through the process of identifying your device status and explain how to locate the necessary IMEI or serial number required to address the lock screen. You will learn how to navigate the initial setup menus, where to find the device information icon on the activation screen, and how to use that data to resolve the restriction. We break down the technical steps needed to clear the activation status so you can finally set up the iPhone with your own Apple ID and personal data. This guide is designed to help users understand the underlying requirements for removing an iCloud lock and getting their device back in working order.
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